Privacy Policy
Last updated: 10 August 2026
ATHENA HELIOS GROUP LTD respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how personal information is collected, used and protected when you visit or interact with our website at https://gold-bison-427397.hostingersite.com/.
This policy relates specifically to information collected through this website.
1. Who We Are
This website is operated by:
ATHENA HELIOS GROUP LTD
Company number: 17117514
Website: https://gold-bison-427397.hostingersite.com/
Privacy contact: ops@athena-helios.co.uk
For the purposes of UK data protection legislation, ATHENA HELIOS GROUP LTD is the data controller for personal information collected through this website.
2. Information We May Collect
When you use our website, we may collect personal information that you provide directly to us, as well as certain technical information generated when you use the website.
This may include:
Your name
Your email address
Your telephone number
Information you provide within an enquiry or contact form
Any other information you voluntarily provide when contacting us
Your IP address
Browser type and version
Device type and operating system
Pages you visit on the website
The date and time of your visit
How you arrived at the website
Cookie and consent preferences
Information collected through website analytics tools, where applicable
We only collect personal information that is relevant to the purpose for which it is required.
3. How We Collect Your Information
We may collect information through:
Contact and enquiry forms
Direct communications initiated through the website
Cookies and similar technologies
Website analytics
Website server logs
Security and fraud prevention systems
Some information is provided directly by you, while other information may be collected automatically when you visit the website.
4. How We Use Your Information
Personal information collected through the website may be used to:
Respond to enquiries submitted through the website
Communicate with you regarding your enquiry
Operate and maintain the website
Understand how visitors use the website
Improve the usability, content and performance of the website
Maintain the security of the website
Detect and prevent spam, fraud, misuse or malicious activity
Comply with applicable legal and regulatory requirements
Manage your cookie and privacy preferences
We will not use personal information collected through this website for purposes that are incompatible with the reasons for which it was originally collected.
5. Our Lawful Bases for Processing
Under the UK GDPR, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may rely on the following lawful bases.
Consent
We may rely on your consent where you have actively agreed to a particular use of your information.
This may include the use of certain optional cookies or similar technologies.
You may withdraw your consent at any time.
Legitimate Interests
We may process information where it is necessary for our legitimate interests, provided those interests do not override your rights and freedoms.
This may include:
Responding to website enquiries
Maintaining website security
Preventing fraudulent or malicious activity
Improving the performance and usability of the website
Steps Before Entering Into a Contract
Where you contact us through the website regarding services or another potential contractual arrangement, we may process your information where necessary to take steps at your request before entering into a contract.
Legal Obligation
We may process personal information where necessary to comply with a legal or regulatory obligation.
6. Contact Forms and Enquiries
If you contact us through a form on this website, we may collect information such as your name, email address, telephone number and the contents of your message.
We use this information primarily to respond to your enquiry and communicate with you about your request.
Please avoid providing sensitive personal information through website forms unless it is necessary for your enquiry.
7. Cookies
Our website uses cookies and similar technologies.
Cookies are small files that may be stored on your computer, tablet, phone or other device when you visit a website.
Cookies may be used to:
Enable essential website functionality
Maintain website security
Remember your preferences
Understand how visitors use the website
Measure website performance
Support analytics or other optional website features
Some cookies are necessary for the website to function correctly. Other cookies are optional and will only be used where the appropriate consent has been obtained.
8. Cookie Consent
When you first visit our website, you may be presented with a cookie consent banner.
Where consent is required, optional cookies will not be activated until you have made your selection.
You can use the cookie consent controls available on the website to accept, reject or manage optional cookies.
You can also control cookies through your browser settings. Please be aware that disabling certain essential cookies may affect how the website functions.
9. Website Analytics
We may use website analytics services to understand how visitors interact with our website.
Analytics information may include details such as:
Pages visited
Time spent on the website
Approximate geographic location
Device type
Browser type
Referral source
General website interactions
Where analytics technologies require consent, they will only be activated after the appropriate consent has been provided through our cookie consent system.
Analytics information is used to understand website performance and improve the experience provided to visitors.
10. Website Hosting and Technical Providers
Our website may be hosted and maintained using third party technology providers.
These providers may process limited personal information where necessary to provide hosting, website security, email, backup, analytics or technical support services.
Where a third party processes personal information on our behalf, we expect them to process that information securely and only in accordance with appropriate instructions and data protection requirements.
11. Sharing Your Information
We do not sell personal information collected through this website.
We may share limited personal information with trusted service providers where necessary to operate the website or provide associated technical services.
These may include:
Website hosting providers
Website developers and technical support providers
Email service providers
Website analytics providers
Security and spam prevention providers
Cloud storage or backup providers
Professional advisers where necessary
Regulatory authorities where disclosure is legally required
We only share personal information where there is a legitimate reason for doing so.
12. International Data Transfers
Some technology providers used by the website may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable UK data protection legislation.
This may include using countries recognised as providing an adequate level of data protection or contractual safeguards approved under UK data protection law.
13. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
The appropriate retention period will depend on factors including:
The nature of the information
The reason it was collected
Whether an enquiry remains active
Security requirements
Applicable legal or regulatory obligations
Whether the information is required to establish, exercise or defend legal claims
When personal information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.
14. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information collected through this website.
These measures may include:
Secure website hosting
Access controls
Website security software
SSL encryption
Software updates
Secure passwords and authentication
Website backups
Limiting access to personal information to those who require it
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
15. Your Data Protection Rights
Depending on the circumstances, UK data protection law provides you with a number of rights in relation to your personal information.
These may include:
The right of access
You may request a copy of the personal information we hold about you.
The right to rectification
You may ask us to correct personal information that is inaccurate or incomplete.
The right to erasure
In certain circumstances, you may ask us to delete your personal information.
The right to restrict processing
In certain circumstances, you may ask us to restrict how your personal information is used.
The right to object
You may have the right to object to certain uses of your personal information.
The right to data portability
In certain circumstances, you may have the right to receive personal information you have provided to us in a structured, commonly used and machine readable format.
The right to withdraw consent
Where we rely on your consent, you may withdraw that consent at any time.
Withdrawing consent will not affect the lawfulness of processing that took place before consent was withdrawn.
Not all rights apply in every circumstance.
16. Exercising Your Rights
If you would like to exercise any of your data protection rights or have a question about how information collected through this website is handled, please contact:
We may need to request additional information to verify your identity before responding to certain data protection requests.
17. Complaints
If you have concerns about how we process your personal information, please contact us first so that we can investigate your concerns.
You also have the right to make a complaint to the Information Commissioner’s Office, which is the UK’s independent regulator for data protection.
18. Third Party Websites
Our website may contain links to websites operated by other organisations.
We are not responsible for the privacy practices, content or security of third party websites.
If you follow a link to another website, you should review that website’s own privacy policy before providing personal information.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, the technologies we use or applicable data protection requirements.
The latest version will be published on this page and the date shown at the top of the policy will be updated where appropriate.
20. Contact Us
If you have any questions about this Privacy Policy or the way personal information is collected through this website, please contact:
ATHENA HELIOS GROUP LTD
Website: https://gold-bison-427397.hostingersite.com/
Email: ops@athena-helios.co.uk